Cook Well from Waitrose,
UI and UX design.
Cook Well is a new food subscription service from Waitrose.
Customers pick from a selection of weekly curated recipes and the raw ingredients with cooking instructions are then delivered to their door.
Prior to launching Cook Well we often performed research sessions to understand what a Waitrose subscription service should offer.
I also ran Google Sprint style team sketching sessions. All of this helped to shape the offerings general direction, brand and online experience.
Leveraging the Waitrose brand, known for it's quality produce and high values, proved very useful when idea generating.
Throughout my time on this project it was clear that opportunities are abundant for Cook Well.
Other projects
John Lewis Home Solutions
The John Lewis Partnership’s first step into on-demand services produced some enjoyable challenges leading to it's launch in 2017. My job was to ensure this project was suitably executed with its parent brands emphasis on trust during its trial in various UK regions.
This included customer research, running creative sprints, user experience mapping and final UI design.
John Lewis Shopping Apps
I'm happy to say that during my 3 years in the John Lewis apps team I had the opportunity to research and design everything from core shopping journeys, navigation, inspiration and account maintenance. When necessary I ran 5 day Google style design sprints and during this time refined a few approaches to developing creative solutions that work well as a team.